Event Grid & Purchases

What is the difference between the Detail and Summary Event Grids?
The Summary Event Grid is the default view, it will show you who made the purchase/registration and the basic details for that purchase. To switch to the de...
Fri, 29 Jul, 2022 at 4:47 PM
How do I purchase tickets on behalf of a constituent?
You can register constituents for events or purchase tickets on their behalf a couple of ways. The first is from Workspace>Events>Event Pages. Click o...
Fri, 29 Jul, 2022 at 5:01 PM
Where can I see the people that have registered for the event?
The main registrant for each transaction will show on the Summary version of the main Events grid. Select the event to view from the side bar under Events. ...
Wed, 10 Aug, 2022 at 1:28 PM
Can I see event registrants on my Constituent Grid?
No, event registrants are viewed on the Events grid located in Workspace > Events > Events. Select the event or events to show on the grid from the si...
Wed, 10 Aug, 2022 at 1:37 PM
Do I see ticket sales on my Transactions grid?
Yes, all transactions, including event registrations, show on the Transactions Grid and the constituent's Transactions Tab. For free events it will show...
Fri, 12 Aug, 2022 at 10:39 AM
Will the person registering receive a receipt?
Yes, by submitting the event registration form the user will see a thank you message on the screen and also receive an identical email, which you can custom...
Fri, 12 Aug, 2022 at 10:56 AM
How will people receive their tickets to the event?
The tickets will be emailed to the user after they complete the event registration form. They will then be able to print the ticket and take it with them to...
Fri, 12 Aug, 2022 at 11:07 AM
Can I reprint Tickets?
Yes, on the left hand side of the events grid there is a blue print icon on each row. Clicking this icon will generate a PDF file of the tickets from that p...
Fri, 12 Aug, 2022 at 11:11 AM
Can I take event ticket purchases at the door?
Yes, you can either process the purchase through the online Event Form you created for the event or we also offer a mobile app where you can process ticket ...
Fri, 12 Aug, 2022 at 11:23 AM
How to add a Payment to a Pay Later Event Purchase
If a Guest selects the pay later option during their purchase the Events Grid will show a Dollar Icon on left side of the row. This Dollar Icon means that t...
Mon, 17 Jul, 2023 at 12:31 PM