# Can I reset a Portal Users password?

> Source: https://support.associationsphere.com/can-i-reset-a-portal-users-password  |  Updated: 2026-06-05T12:43:27Z

Yes, on the Portal Users page you will find a grid of all your current portal users.

<img src="https://api.usebluehill.com/wiki/media/public/37E1A66F6C464712B169251195C7F721/d3f5450387be4d86a2e448a17d6fb391.png" width="1617" height="766" />

Find the row with the constituent and click on **Reset Password.**

<img src="https://api.usebluehill.com/wiki/media/public/37E1A66F6C464712B169251195C7F721/5f320d801dc34cf3aaf8ba6074dc11cb.png" width="1617" height="767" />

A new window will open to confirm that you want to rest the password. Click **OK**to continue or **Cancel**to return to the grid without changing the password.

<img src="https://api.usebluehill.com/wiki/media/public/37E1A66F6C464712B169251195C7F721/952ea8196ae0441aaf3f377a36a4d124.png" width="1617" height="948" />

The password will be changed to "password123" which you can share with the constituent. Click **OK** to return to the grid.

<img src="https://api.usebluehill.com/wiki/media/public/37E1A66F6C464712B169251195C7F721/347bae9955a94412b12baa33c2731e11.png" width="1617" height="1051" />

After reset, the constituent should update their password after they log in to the portal by clicking on **Change Password** under their name in the top right corner of the portal.

<img src="https://api.usebluehill.com/wiki/media/public/37E1A66F6C464712B169251195C7F721/4ecebd82452a47bc940cfa8169f6f21d.png" width="1800" height="815" />