# How does a constituent Opt-in/Opt-out of text messaging?

> Source: https://support.associationsphere.com/how-does-a-constituent-opt-inopt-out-of-text-messaging  |  Updated: 2024-07-20T17:56:21Z

Some cellular service providers have put new rules in place to allow for better text messaging deliverability. They are now requiring recipients to opt-in to text messaging by sending ‘start’ to the phone number that is assigned to your account.

Your constituents can text ‘start’ to your assigned number **before they utilize** any of your TEXT2GIVE words or codes to ensure that they receive the corresponding text messages and links appropriately, or if they are **having trouble** receiving text messages.

The following text messages will **subscribe** the user: "start", "yes", "unstop", "add"

The following messages will **unsubscribe/remove** the user from all future texts: "stop", "stopall", "unsubscribe", "cancel", "end", "quit"

**NOTE:** Manually checking off the constituent's Text Message List **Opted Out** box stops DonorView **Actions** from sending text messages to the contact, but the constituent can still receive Auction text messages when bidding, if they have not opted out using one of the messages above.

<img src="https://api.usebluehill.com/wiki/media/public/37E1A66F6C464712B169251195C7F721/ad525c42d0074c86a6554e255091a3d4.png" width="1921" height="718" />