# I haven’t received my new user invitation email from AssociationSphere, what should I do?

> Source: https://support.associationsphere.com/i-havent-received-my-new-user-invitation-email-from-associationsphere-what-should-i-do  |  Updated: 2024-07-17T16:45:00Z

Your new user invitation email to log in may take a few minutes to show up in your inbox. If it’s been quite some time and you haven’t received your confirmation email, try checking your spam or junk mail folder. If you still haven’t received your confirmation email, you can contact us Monday through Friday from 8am-6pm EST by sending us an email at [support@AssociationSphere.com](mailto:support@DonorView.com) or visiting our website at <a href="http://support.donorview.com/account-settings-faqs/www.DonorView.com/support" target="_blank">www.AssociationSphere.com/support</a>