# Running Background Checks on Individual Constituents

> Source: https://support.associationsphere.com/running-background-checks-on-individual-constituents  |  Updated: 2025-03-31T15:24:00Z

Background checks can now be run on any **Individual Constituent** appearing in your Constituent grid.

### User Permissions

Before running a background check, a user may need their **User Security Settings** updated.

Admin users can modify these settings by navigating to a user’s profile under **Account > User Settings**. Once the user is selected, hover over **View/Edit** and click **Security Settings**.

On the **User Security Settings** page, you'll find a dropdown labeled **"Background Check"** with three options:

- **Run** – Users can initiate a background check but **cannot** view the results.
- **Run & Review** – Users can initiate background checks **and** view the results.
- **No Access** – Background check fields and pages are completely hidden from the user.

<img src="https://api.usebluehill.com/wiki/media/public/37E1A66F6C464712B169251195C7F721/ae2589421c2242e6bcc13760b7c0cddd.png" width="1907" height="459" />

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### Initiating a Background Check

Once permissions are properly set (to **Run** or **Run & Review**), users can:

1. Navigate to the **Constituent grid**.
2. Click the **inline Tools menu** for any **Individual Constituent**.
3. Select **"Background Check"** to launch the check submission dialog.

<img src="https://api.usebluehill.com/wiki/media/public/37E1A66F6C464712B169251195C7F721/b0c99370036e44c781d1a8c897c408d5.png" width="1908" height="366" />

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### Background Check Dialog

This dialog will show:

- A breakdown of what's included in the background check.
- The cost of the check.
- The name and email of the constituent.
- A **“Constituent Category”** dropdown to optionally assign a category to the constituent as part of the process.

<img src="https://api.usebluehill.com/wiki/media/public/37E1A66F6C464712B169251195C7F721/9c5af4856fb648e9b10cf1ff7ff7e2b7.png" width="1907" height="840" />

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### Payment Options

Two dropdown fields determine **how payment is handled**:

- **Paid By**

  - **Internally** – The organization covers the cost; the constituent is not charged.
  - **By Candidate** – The constituent pays for the background check.

If **“By Candidate”** is selected, an additional field appears to enter the **amount to charge**.

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### Submission and Email Process

Once all fields are completed, click **Submit** to start the automated process.

- If **By Candidate** is selected, the system sends an **automated email** to the constituent.
  The email:

  - Notifies them of the background check request.
  - Includes the cost.
  - Provides a link to the **online payment page**, where they can pay the custom amount.
- If **Internally** is selected (or payment has already been made), the email will:

  - Include instructions for completing the background check.
  - Provide a link to submit the necessary information and consent.

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### After Submission

Once the constituent completes the required steps, the background check will run. You will be **notified** once the results are available.

You can access the results in two ways:

- Navigate to **Workspace > CRM > Background Check Results**, or
- Open the constituent’s record and click the **“Background Check”** tab.

<img src="https://api.usebluehill.com/wiki/media/public/37E1A66F6C464712B169251195C7F721/df045980c10446c9ae512b65fd58ecf7.png" width="1906" height="399" />

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### Understanding the Results Grid

The results grid includes:

- **Status** – Complete, Expired, or Pending
- **Payment Page URL** – The payment link (helpful if the constituent didn’t receive or misplaced the email)
- **Invitation URL** – The link for the constituent to submit their background check info and approval
- **Review Completed Date** – When the background check was reviewed
- **Report** – Click the **“View”** link to open the results

<img src="https://api.usebluehill.com/wiki/media/public/37E1A66F6C464712B169251195C7F721/2420b3afaa4f41ee9d6a9242093393e8.png" width="1909" height="310" />

You’ll also see an **Edit**option by expanding the**Tools**menu on the grid row. Clicking this opens a dialog where you can:

- Add notes
- Record your own **Review Status**, **Review Date**, and **Expiration Date**
- Click **Update** to save

> **Note:** A background check can be run on a constituent **as many times as needed**.

<img src="https://api.usebluehill.com/wiki/media/public/37E1A66F6C464712B169251195C7F721/56fd826976794288b2c46fc80fcbb095.png" width="1909" height="616" />