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CRM Module
Constituents Grid
14
What is a constituent?
What is the Constituents page?
How do I find the Constituents page?
How can I search for a specific constituent?
Can I export constituent information?
View all 14
Managing Constituent Records
7
How do I add new constituent?
What is the difference between the Full & Quick tabs on the profile?
What is the difference between a contact and a company?
Can I merge two constituent records together?
What information can I transfer between two constituent records?
View all 7
Constituent Profiles
34
How do I edit a constituent’s profile?
How do I add a new address?
Can I edit or delete an address?
What does default address mean?
How do I add a new phone number?
View all 34
Household Records
7
Creating a Household Constituent Record
Adding Household Members
Editing Existing Household Relationships
Removing a Household Relationship
Household Record’s Tabs of Information
View all 7
CRM- Interactions
12
What is the Interactions grid?
How do I add an interaction?
How do I find the Interactions page?
Can I search interactions?
How do I see all of the interactions for just one constituent?
View all 12
My Follow Ups
3
What is the My Follow Ups tab?
How do I find the My Follow Ups page?
Can I have AssociationSphere email our users when their follow up is due?
CRM- Documents
14
What is the Documents grid?
How do I add a document?
How do I find the Documents page?
How do I see all of the documents for just one constituent?
Can I export the documents?
View all 14
CRM- Relationships
13
Can I edit or delete a relationship type?
How do I create a new relationship?
What if the related constituent doesn’t exist yet?
Do I have to create a relationship between an employee & employer?
How do I go to the related constituent’s profile from the relationship screen?
View all 13
CRM- Time Tracking
5
Time Tracking Overview
How do I get to the Time Tracking section?
How do I enter a new Time Tracking Record?
Where are the Locations pulled from?
Can a user track hours in the AssociationSphere App?
Mail Merge CRM Templates
1
Sample Mail Merge CRM Templates
Wealth Profiles
3
What are Wealth Profiles?
Running Wealth Profiles in AssociationSphere
How can I activate Wealth Profiles?
Automated Actions
2
Internal Notification from Event Check In
Send Internal Text Notification
Outlook/Gmail Integration
4
Connected your Outlook Email Account to AssociationSphere
Blocking Domains and Specific Email Addresses from Syncing
How to Sync Gmail Communication into AssociationSphere
How to sync Outlook Communication into AssociationSphere
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