Creating & Editing Events

Can I customize the email sent with the event tickets?
Yes. For any event that is generating tickets each registrant receives an email after submitting their transaction which contains a PDF attachment of their ...
Mon, 9 Jan, 2023 at 5:46 PM
Event Pay Later Overview
The Event Pay Later option now allows you to have your event guest choose to pay at a later time for their purchases. On the Event Settings tab if you scrol...
Thu, 5 Jan, 2023 at 4:40 PM
Can a setup a default transaction For, Fund, Event and Appeal for an event?
Yes, on the Event Settings page under the Financial Information section you can assign all four as the default values assigned to the transaction record gen...
Thu, 28 Jul, 2022 at 11:14 AM
Will I be notified when someone registers for an event?
By default you will not be notified. However, on the Event Settings tab under the Internal Notifications section you can enter up to 5 separate email addres...
Thu, 28 Jul, 2022 at 11:20 AM
What is the Event Setup step for?
This step allows you to created a multitude of items. You can create the different Levels of tickets and set their prices, add special Fees, create Add-ons ...
Thu, 28 Jul, 2022 at 11:25 AM
Customizing an Event Level
When setting up a new event level you have several fields and settings to choose from: Level Info Tab: Sort Order - This allows you to select the orde...
Wed, 29 Mar, 2023 at 12:38 PM
Should the price include the non-refundable fees?
Yes, the non-refundable fee should be included in the price of a ticket, it is the portion of the ticket price that would not be returned if canceled.
Thu, 28 Jul, 2022 at 12:01 PM
How do I create an Add-On?
Add-Ons are created on the Event Setup tab within the setup of an Event. Once there you can click on the Add-Ons sub tab and select "+ Add Add-On"...
Thu, 28 Jul, 2022 at 12:03 PM
How do I add an event document?
Adding a document to the event form will create a link that allows the user to download the document and even acknowledge it. Here are the different ste...
Thu, 28 Jul, 2022 at 12:08 PM
What does the document headline mean?
The document headline is the text that will accompany the document link on the form. For example, “Please check the box to acknowledge the rules of the golf...
Thu, 28 Jul, 2022 at 12:12 PM