Auction Reporting & Checkout

Can you bulk charge credit cards for auction checkout?
1. Yes, by using the Bid History grid. 2. This will only process bids for auction items, it does not include add-on items. 3. All bidders must have ...
Mon, 8 Apr, 2024 at 4:34 PM
How can I remove a credit card from a constituent's record?
From the constituent’s record on the Payment Info tab, credit cards can be deleted by clicking on the trashcan icon.
Mon, 8 Apr, 2024 at 4:35 PM
Can you choose which of the donor's credit cards to use?
1. Yes, the credit card used can be selected with individual checkout from the Auctions grid, but not in the Bid History Batch Process bids. 2.  For Bid...
Mon, 8 Apr, 2024 at 4:36 PM
How do I use an alternate payment type for auction checkout?
Payment types are selected from the dropdown menu in the checkout window. If other forms of payment will be collected, ensure the proper payment type has ...
Mon, 8 Apr, 2024 at 4:37 PM
Who pays the credit card fee, and can that be changed?
When auction items are manually checked out, by default the organization pays the credit card processing fees.  The Pay Processing Fee can be toggled to Y...
Mon, 8 Apr, 2024 at 4:39 PM
How do I send or print a receipt?
1.  Bidders are automatically sent a thank you email that includes a list of their purchases after they check out. 2.  A receipt can be printed for indi...
Mon, 8 Apr, 2024 at 4:40 PM