Basic Online Donation Info

What are the required fields that a donor will have to fill out?
In order to process their credit card, the donor will be required to provide the following information: First and Last Name Email Address Address, City,...
Wed, 17 Mar, 2021 at 10:35 AM
What payment types are available for an online donation?
The payment types available for online donations are credit cards and ACH payments. Please note ACH payments require some extra steps to set up. For mor...
Wed, 17 Mar, 2021 at 10:40 AM
Will the donor receive a thank-you email automatically?
Yes, after making a donation the donor will see a thank you message on the screen and also receive an identical email which you can customize on the Thank Y...
Wed, 17 Mar, 2021 at 10:42 AM
How do I do a refund back onto a Credit Card?
To issue a refund, you can submit a request for a refund which will be processed by our accounting team. Go to Workspace > Transactions & Invoice...
Tue, 9 Jan, 2024 at 5:26 PM