Why is there something already in the Recognition Name dropdown box when I do a new transaction?
Updated Aug 7, 2026
The Recognition Name field is auto-populated from the information on the constituent's profile page. You can change it to a different Recognition Name for the specific gift, if necessary, however it will not change the information shown on the profile page.
You can update the Recognition Name for the constituent from their Profile tab if the default needs to be changed. Be sure to click the Savebutton to save your changes.

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