General Training Information
Training options and descriptions
I'm a new user, how can I learn more about AssociationSphere?AssociationSphere offers several options learn more about the software and its features. Please see the attached New User Guide with information about success strategies, FAQs, and Training Checklist with a list of the training videos and recommended support articles. You can ta…What Training is Included in the Onboarding Process?Initial Training Video Series After your kick off call with your Implementation Manager, you will receive links to a three-video initial training series to get you started using AssociationSphere. The three videos include: Start Strong: 10 Steps to AssociationSphere Transition S…What training options are available with my subscription?There are three different support & training packages currently available. You can see what level in included in your subscription under the Organization Menu. Empower (Formerly Essential) - This support plan includes one license to the Support Academy. Additional licenses can b…How do I sign up for live weekly webinarsYou must have either the Essential or Essential Plus support package to access the live weekly webinars. To determine your level of support, click on the menu link under your organization's name in the top right corner of the screen. If you have Essential or Essential Plus, plea…Are weekly webinars available to view on-demand?Yes! We have previously recorded versions of the weekly webinars available on the training hub. Access to the training hub is a subscription benefit for customers with Essential or Essential Plus support package. You can reach out to the training team at training@associationsphe…Is private training available?Yes. We offer a specialized training service that provides a private training session via zoom. These sessions are customized for your needs and interests. Specialized training is available for a one-time session or can also be set up as a recurring monthly subscription. Up to t…What is Specialized Training?Specialized training is a 50-minute private session delivered via zoom just for your organization. This training is customized to address the specific needs of your team. Specialized training can cover any topics associated with using the software and it could also be just a gen…Where can I find Training Videos?When logged into the software, mouse over your user initials in the top right hand corner of the screen. From the menu, click on Support Videos to go to the training video library. The video showcase requires the password "ASOnDemand". Below is a list of videos available in the…