Event group levels allow you to group together levels. For example, you might have a two day event that happens on Tuesday and Wednesday and each day there are different sessions that can be selected. Attendees can choose to purchase tickets for both days with a 2 Day Conference Member Pass, or Monday-Only or Tuesday-Only.
You can group together the sessions so if you purchase a Monday-only ticket level, you will only see Monday sessions to choose. If you select a Tuesday-only session, you will only see Tuesday sessions. If you choose the two-day pass, you would be able to see all the sessions available.
Group levels also allow you to limit how many sub-levels can be selected, so if you purchase your Monday-only ticket and there are four sessions to choose, but they can only select two, you can add a limit of 2 so that no more than two sub-sessions can be selected.
You must create all levels in the Levels tab. So continuing with the example above, there would need to be a Monday-only, Tuesday-only and Two Day Pass created along with all the sessions as individual levels. After creating all the go to the Group Levels tab. This will allow you to group together levels of your choice and add logic to how or when they can be selected by a registrant. Your first time on the “Group Levels” tab you will see a blank grid with a “+Add Group” button just above it. Clicking the “+Add Group” button will launch the setup dialog window. This dialog will contain the following fields and settings:
Name - Enter the desired name of this group of Event Levels. (This name will appear publicly on the online Event Registration Form.)
Public Instructions – Enter the desired instructions for the registrant to follow when selecting the Level(s) from this group. (These instructions will also appear publicly on the online Event Registration form.) For example: Only Select two sessions.
Attached to Event Level(s) – Within the picklist you will be able to select which Event Levels should be included within this Group. This is a multi-select field.
Inactive – Set to YES, if you wish to deactivate this Group.
After completing the “Name”, “Public Instructions” and “Attach to Event Level(s)” fields you will see the option to add “Group Logic” become available. Clicking the “+Add Logic” button will allow you to add rules to the group of levels you selected above. There are currently two logic/rule options.
Level Based Availability – This rule allows you to select which Event Level this Group will be dependent on. Meaning this Group of Levels will only become visible if the registrant selects the Level you choose for this specific rule. Please note that the Level Based Availability cannot be a Level that is part of this Group. From our example above, the Level Based Availability would be either Monday-Only, Tuesday-Only or 2 Day Conference Member Pass.
Level Selection Limit – This rule allows you to limit how many Levels within this specific Group the registrant can select. The number should be less than the total number of Levels within this Group.
After those all the fields have been completed you can choose to save your settings by clicking the blue “Update” button or not save by clicking the grey “Cancel” button.
You are welcome to establish multiple Groups and have more than one group connected to the same levels through the “Level Based Availability” logic. Your existing levels can be edited (Pencil Icon) at any time, made Inactive within their setup, or deleted (Trashcan Icon) from the grid.