Recently a new tab called, "Attendee Info" was added into the event setup. The settings on the Attendee Info tab will allow you to collect details about the attendees or guests that will be attending your event. Below are descriptions of each of the settings available on this tab.

Capture Attendee Info – When set to YES, Attendee Information will display along with a checkbox: “Click here if some or all your guest information is unavailable.”  If unselected, Attendee Information will be required.

Require Attendee Info - When set to YES, Attendee Information (First Name, Last Name & Email) will be required.

Hide Attendee Info on Ticket - When set to YES, Attendee Information will not print on the event ticket.

Attendee Info Label - This label will display above the attendee information on the Event form.

Capture Attendee Address - When set to YES, Attendee Information will include Address1, Address2, City, State, Zip, and Country.

Require Attendee Address - When set to YES, Address1, City, Zip, and Country will be required.

Capture Attendee Phone - When set to YES, Phone number and Type will be required.

Allow Attendee to Upload Document – When set to YES, an attendee can upload a document through the form.

Attendee Document Upload Label – This label will display above the button to upload a document on the form.

Specify Document Category (optional) – Select which Category will be assigned to the uploaded document.


The next section will allow you to create customer questions that can appear on the form based on which Event Levels are selected by the registrant. These questions are connected to the Event and displayed a single time regardless of the number of Attendees.


To add custom fields/questions to your form, click the blue “Add Attendee Fields” button. This will add two custom fields at a time. Continue to click the button if you need more. If you need to change the order of your custom fields/questions, you can click on the blue, “Re-order Attendee Fields” button. This will launch a dialog where you can drag and drop your custom fields/questions into a different order.

Once you have added custom fields/questions available on your form you are able to populate the following fields.


Custom Field # Label – This label will appear as the question text for this custom field

Custom Field # Required? – If checked, the form cannot be submitted without an answer entered for this custom field

Is Custom Field # a Dropdown? – By default, a custom question will display a text field for the registrant to provide an answer. However, if you check this box the answer will change into a Dropdown field. You can populate custom values for this custom field’s picklist.

Picklist Values – These values will appear in the picklist for this custom field. If you wish to remove a listed value, click the “x” for that custom value.

Add Value: – Enter in the value you wish to add to the picklist, click the blue “Add” button to add the new value.


After setting up your custom field/question, you are then able to connect it to an event. The question will be displayed for all registrations and only appear one time on the form regardless of how many attendees are being registered in that transaction. You can also attach it to a specific Event Level and the question will only appear if that Event Level is selected for the registration and will appear for each attendee that is being registered.


Is Event Only Question? – If checked, this question will appear once on the event form for all registrations regardless of Event Level or number of attendees.

Attach to Event Level(s) – If this is not an Event Only Question, then you are able to select which Event Levels this question should be attached too. When a registrant selects that connected Event Level, the questions appear on the form per attendee.