Some information collected from a survey might be considered "sensitive". Examples of sensitive information include drivers license number or social security number. Sensitive information can be hidden from DonorView users by marking the question type as Sensitive.


While setting up your Survey/Form the following question types provide the option to identify the answer as Sensitive Information.

  • Currency
  • Multiple Lines of Text
  • Numeric Value with Decimal Places
  • Numeric Value without Decimal Places
  • Single Line of Text
  • Specific Date
  • Custom fields which are already identified as "sensitive"

 

You can check the box at the bottom of the question setup to identify it as Sensitive Information on the results grid.



The Survey/Forms Results grid will display the last four characters of the information that was added for text and date fields. Note that if you use a custom field from the Constituents Fields that is designated as sensitive, you will see the word "Sensitive" in the response column.


 

 

Admin level users can export the Survey Results Grid to Excel they will be able to see the real answers provided by the Survey/Form taker. Any non-Admin user would still see just the partial information or "sensitive" listed as the answer value if they exported the same grid. 


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Within the Survey questions, the “Sensitive Information” setting can be turned on or off at any time. However, any information collected while the setting was turned on will remain only partially visible even if the setting is later turned off.