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Surveys/Forms Module
Survey/Forms - General Information
75
What is the difference between a survey and a poll?
How do I get to the Surveys page?
Can I have a payment option in a survey?
How do I create a payment option in a survey?
Can internal only Surveys or Forms be created?
View all 75
Survey/Forms - Overview
5
How do I get to the Overview page?
What is the Overview Page for?
Where can I see the delivery status for my email campaigns?
How do I see the delivery statistics of this survey campaign compared to my other survey campaigns?
Where can I see what links were clicked on for an email survey campaign?
Survey/Forms Overview Page- Snapshot Tab
4
What does each meter represent on the Email Delivery view?
How can I see statistics for different survey campaigns that I sent through email?
Why can’t I see all of my survey campaigns in the drop-down menu?
Why can’t I see all of my survey campaigns in the drop-down menu?
Survey/Forms Overview Page- Email Delivery Tab
10
What is the Email Delivery tab on the Overview Page for?
How can I see statistics for different survey campaigns?
What is the pie chart for?
What is the grid for?
Can I see which recipients have opened my email?
View all 10
Survey/Forms Overview Page- Link Performance
7
What is the Link Performance tab on the Overview page for?
What does the bar graph represent?
What is the grid for?
How do I see statistics for links on different campaigns?
How do I know what link I am viewing statistics for?
View all 7
Survey/Forms Overview Page- Campaign Trends
4
What is the Campaign Trends tab on the Overview page for?
How can I view the trend for a particular campaign category?
How do I see the trend for a different email statistic (Opened, Unopened, Unsubscribed or Bounced)?
Why don’t I see all of my campaigns listed on the campaign legend?
Survey/Forms Contacts
24
What is the “Recipients List” page?
How do I find the “Recipient Lists” page?
What is the “All Recipients” page?
How do I find the “All Recipients” page?
What is the difference between a Basic List and an Advanced List?
View all 24
Survey/Forms List
8
What is the Survey List page for?
How do I get to the Survey List page?
Can I see the questions in a particular survey without editing it?
How do I create my own survey or poll from scratch?
Can I re-use a survey or poll that I’ve already sent?
View all 8
Survey/Forms Results
1
Survey/Form Results
Help Desk Software
by Freshdesk