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Surveys/Forms
Surveys - General
6
What is in the Online and Social Surveys product?
What is the difference between a survey and a poll?
How do I get to the Surveys page?
Can I have a payment option in a survey?
How do I create a payment option in a survey?
View all 6
Overview
5
What is the Overview Page for?
How do I get to the Overview page?
Where can I see the delivery status for my email campaigns?
How do I see the delivery statistics of this survey campaign compared to my other survey campaigns?
Where can I see what links were clicked on for an email survey campaign?
Overview Page- Snapshot Tab
5
What does each meter represent on the Email Delivery view?
How can I see statistics for different survey campaigns that I sent through email?
Why can’t I see all of my survey campaigns in the drop-down menu?
How can I see statistics for different survey campaigns that I distributed through social media?
Why can’t I see all of my survey campaigns in the drop-down menu?
Overview Page- Email Delivery Tab
10
What is the Email Delivery tab on the Overview Page for?
How can I see statistics for different survey campaigns?
What is the pie chart for?
What is the grid for?
Can I see which recipients have opened my email?
View all 10
Overview Page- Link Performance
7
What is the Link Performance tab on the Overview page for?
What does the bar graph represent?
What is the grid for?
How do I see statistics for links on different campaigns?
How do I know what link I am viewing statistics for?
View all 7
Overview Page- Campaign Trends
3
What is the Campaign Trends tab on the Overview page for?
How can I view the trend for a particular campaign category?
How do I see the trend for a different email statistic (Opened, Unopened, Unsubscribed or Bounced)?
Survey List
11
What is the Survey List page for?
How do I get to the Survey List page?
Can I see the questions in a particular survey without editing it?
What is the My Surveys tab on the Survey List page for?
What is the Survey Library page for?
View all 11
Survey Process
69
What are the steps to create & distribute a survey or poll?
What do I do on the Survey Info step of the Survey Wizard?
How do I fill out the Survey Info step?
How do I save my survey info?
What do I do on the Survey Settings step of the Survey Wizard?
View all 69
Survey Recipient List
24
What is the “Recipients List” page?
How do I find the “Recipient Lists” page?
What is the “All Recipients” page?
How do I find the “All Recipients” page?
What is the difference between a Basic List and an Advanced List?
View all 24
Help Desk Software
by Freshdesk Support Desk