Campaign FAQs

Can I schedule my autoresponders to trigger based on dates other than subscription date?
Currently, autoresponders work only in conjunction with the date of subscription to a list by the recipient.
Thu, 18 Mar, 2021 at 10:19 AM
Can I disable an autoresponder?
Yes, you can disable an autoresponder by unchecking the Enabled box. You can delete and auto responder by clicking on the trash can icon.
Fri, 21 Oct, 2022 at 12:46 PM
How do I send a Test Email?
You can send a test email from the final step of the Email Campaign set up by checking the Send Test Email box, then select the name(s) from the drop-down; ...
Fri, 21 Oct, 2022 at 12:49 PM
How do I add merge fields to my email campaign?
In Workspace > Email Marketing > Campaigns, edit the campaign and on the Attach Template step click Use for the template to send. Select t...
Fri, 21 Oct, 2022 at 1:01 PM
How can I see all of the results for a particular campaign?
You can see the results of a particular campaign by selecting a campaign on the Campaign List screen and clicking on the button “Results”.
Thu, 25 Mar, 2021 at 10:48 AM
Email Marketing Best Practices for High Deliverability and Low Bounce Rates
Email marketing is a powerful tool for organizations to reach their donors, members, clients, and community members. To ensure your emails are delivered suc...
Mon, 9 Oct, 2023 at 2:48 PM