AssociationSphere

List & Recipient Management 33

• What is the Contacts Page for?
• How do I find the Email Contacts or Recipient Lists page?
• Can I use the same list for Surveys and Email Campaigns?
• How do I add new recipients?
• I am importing a new list into AssociationSphere; do I have to take care of duplicates before importing?

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Overview Page 2

• What is the Overview Page for?
• How do I get to the Overview page?

Overview Page- Snapshot Tab 3

• What is the Snapshot tab on the Overview page for?
• What does each meter represent on the Snapshot view?
• How can I see statistics for different campaigns that I sent through email?

Overview Page- Email Delivery Tab 10

• What is the Email Delivery tab on the Overview Page for?
• How can I see statistics for different campaigns?
• What is the pie chart for?
• What is the grid for?
• Can I see which recipients have opened my email?

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Overview Page- Link Performance Tab 7

• What is the Link Performance tab on the Overview page for?
• What does the bar graph represent?
• What is the Link Performance grid for?
• How do I see statistics for links on different campaigns?
• How do I know what link I am viewing statistics for?

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Overview Page- Campaign Trends Tab 3

• What is the Campaign Trends tab on the Overview page for?
• How can I view the trend for a particular campaign category?
• How do I see the trend for a different email statistic (Opened, Unopened, Unsubscribed or Bounced)?

Overview Page- Monetization Tab 1

• What is the Monetization tab on the Overview page for?

Campaign FAQs 25

• What is a campaign?
• How do I find the “Campaigns” page?
• Can I view a campaign that I’ve already sent?
• Can I delete a campaign?
• Can I copy a campaign that I already did so I don’t have to change the template?

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Template FAQs 20

• What is the “Templates” page for?
• How can I narrow down the number of templates for what I am looking for?
• How can I browse the AssociationSphere predesigned templates only?
• Can I view only the templates that I created?
• Can I sort the templates?

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Classic Email Editor 20

• Classic Editor: HTML Requirements for Email Templates
• Classic Editor: Can I build my own templates without knowing HTML?
• Classic Editor: Can I create my own template using HTML?
• Classic Editor: What are the main features of the HTML editor?
• Classic Editor: What Editing and formatting choices are available with HTML editor?

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