List & Recipient Management

What is the “Recipients List” page?
The “Recipients List” page is a page where you manage the recipients that you would like to send campaigns to. You can set up specific recipient lists for y...
Wed, 17 Mar, 2021 at 12:52 PM
How do I find the “Recipient Lists” page?
Once you are logged into AssociationSphere, mouse over Workspace in the left corner and then Email Marketing, click on Contacts.
Wed, 17 Mar, 2021 at 12:56 PM
What is the “All Recipients” page?
The All Recipients page is a list of every recipient in your AssociationSphere account. It shows the first name, last name, email address and date added f...
Wed, 17 Mar, 2021 at 1:23 PM
How do I find the “All Recipients” page?
Once you are on the Recipient Lists page, you will see a gray button called All Recipients on the top left of the screen. When you click on that button, y...
Wed, 17 Mar, 2021 at 1:24 PM
What is the difference between a Basic List and an Advanced List?
A Basic Recipient List only includes 3 pieces of information for each recipient – first name, last name & email address. An Advanced Recipient List in...
Wed, 17 Mar, 2021 at 1:25 PM
Can I use the same list for Surveys and Email Campaigns?
Yes, you can send targeted messages and surveys to recipients on a list without having to create duplicate lists for Emails or Surveys. You can access the...
Wed, 17 Mar, 2021 at 1:25 PM
How do I add new recipients?
You can add recipients to AssociationSphere by importing them from an .XLS, .XLSX. .CSV or .ODS file, combining existing recipient lists, or simply typing i...
Wed, 17 Mar, 2021 at 1:27 PM
I am importing a new list into AssociationSphere; do I have to take care of duplicates before importing?
No, AssociationSphere will make sure that no duplicates make it into the system during the import. In addition, if a recipient has been unsubscribed, impo...
Wed, 17 Mar, 2021 at 1:40 PM
Can I import recipients from my email account?
We no longer support the ability to directly import your contacts from email clients. You can instead export the contacts to a .CSV or  .XLS file and then...
Wed, 17 Mar, 2021 at 1:42 PM
What file formats are supported if I want to import recipients from a file on my computer?
We support import from .CSV, Microsoft Excel (.XLX, .XLSX) and .ODS file formats. You can import a basic list with 3 columns (first name, last name and emai...
Wed, 17 Mar, 2021 at 1:48 PM