Campaign FAQs

What is a campaign?
A campaign is an email sent to a list of recipients using one of the email marketing templates. With a campaign you can send e-mails to make announcements, ...
Fri, 21 Oct, 2022 at 11:38 AM
How do I find the “Campaigns” page?
The Campaigns page is located in the Email Marketing Module. 
Fri, 21 Oct, 2022 at 11:42 AM
Can I view a campaign that I’ve already sent?
To view a previously sent campaign, you can go to the Campaign List screen and select the View link under the Preview column. The Preview column is usually ...
Fri, 21 Oct, 2022 at 11:43 AM
Can I delete a campaign?
Yes, you can delete a campaign, even if it has been previously emailed. We recommend that you carefully consider the results of deleting a campaign that has...
Fri, 21 Oct, 2022 at 11:44 AM
Can I copy a campaign that I already did so I don’t have to change the template?
Yes. You can copy an existing campaign by selecting the campaign on Campaign List then selecting Actions>Copy Campaign.  A new window will open to al...
Fri, 21 Oct, 2022 at 11:44 AM
What steps do I take to create a new campaign?
What steps do I take to create a new campaign? Once you are on the Campaign List screen, select the Create New button at the top of the grid. The first s...
Fri, 21 Oct, 2022 at 12:10 PM
Can I personalize my campaign with mail merge fields?
Yes. Within text content in the email template you can insert merge fields. Note that merge fields are generated from the grid and the data on the grid wher...
Fri, 21 Oct, 2022 at 12:13 PM
Can I see how my template looks before I distribute it?
There are a few ways to review your template before sending it out: You can preview the template from within the template library by hovering over a templ...
Fri, 21 Oct, 2022 at 12:12 PM
What are the different ways that I can distribute my campaign?
You can email your campaign to your recipients and after it has been sent, you can also get a link to view the email via the archive function.  To archi...
Fri, 21 Oct, 2022 at 12:15 PM
Can I schedule my campaign to be sent at a later date?
Once you have completed the steps in the campaign wizard, you can specify when to email the campaign on the Schedule or Send step. Check the box to confirm ...
Fri, 21 Oct, 2022 at 12:17 PM