Campaign FAQs

I have scheduled a campaign to be emailed – can I unscheduled it or change the date?
Yes. For a campaign that has been scheduled, click on the blue CANCEL SCHEDULE button in the bottom right hand corner. The campaign will revert to draft mod...
Fri, 21 Oct, 2022 at 12:19 PM
Can I resend a campaign previously sent by email?
You cannot resend a campaign, but you can make an exact copy and send that. To copy a campaign, highlight that campaign on the grid and from the Actions men...
Fri, 21 Oct, 2022 at 12:35 PM
Where can I see the delivery status for my email campaigns?
You can view the delivery status of a campaign by going to Overview in the Email Marketing Module. From the Snapshot tab, select the campaign from the drop ...
Fri, 21 Oct, 2022 at 12:36 PM
How do I see the delivery statistics of this campaign compared to my other campaigns?
You can view the trend of each category (opened, unopened, bounced & unsubscribed) by going to the “OVERVIEW” menu choice and clicking on the “Campaign ...
Fri, 21 Oct, 2022 at 12:36 PM
Where can I see what links were clicked on for an email campaign?
You can see the statistics and details for each link in the Overview page of the Email Marketing Module. Click on the Link Performance tab and select the ca...
Fri, 21 Oct, 2022 at 12:37 PM
How can I enable Archiving of an email campaign?
Once you have sent an email campaign, you can archive it by clicking on the Archived check box on the Campaign List. You can view or get a link to your arch...
Fri, 21 Oct, 2022 at 12:39 PM
How do I see all of the archived campaigns?
You can view all archived campaigns using the Actions menu and clicking View Archive. 
Fri, 21 Oct, 2022 at 12:40 PM
What is an Email Marketing Autoresponder?
The Autoresponder in the Email Marketing Module allows you to automatically send an email to people who subscribe to your mailing list. You can determine wh...
Fri, 21 Oct, 2022 at 12:43 PM
Can I create an Autoresponder in AssociationSphere for people who sign up to receive our emails?
Yes, once you are in the Email Marketing section of the software, you can create autoresponders by clicking on the “Autoresponder” menu choice on the top ...
Fri, 21 Oct, 2022 at 12:45 PM
Can I change the settings of an autoresponder once it’s set up?
To edit an autoresponder, select it on the grid and click View/Edit, then click Auto Responder. You can edit the name, email sender info, schedule, and temp...
Fri, 21 Oct, 2022 at 12:46 PM