Survey/Forms - General Information

How do I edit my Thank You Message?
When you arrive at the Thank You Message step, a sample thank you message will appear. This is what recipients will see when they submit the survey. To edit...
Fri, 19 Mar, 2021 at 2:33 PM
I don’t know how to use HTML, will I still be able to edit my thank you message?
If you do not know how to use HTML, the page is already set up for you to easily use without having to edit your thank you message using HTML. This page is ...
Fri, 19 Mar, 2021 at 2:36 PM
How do I preview my thank you message?
You can preview your thank you message when you edit the Thank You Message. To do this, click on the Edit Message button and then click the “Preview” butt...
Fri, 19 Mar, 2021 at 2:38 PM
How do I save my thank you message?
Once you have completed your thank you message, you can save and close the editor by clicking the dropdown arrow on the “Save” button that is located at the...
Fri, 19 Mar, 2021 at 2:42 PM
Can I offer an incentive for people to take my survey?
Yes, a good way to do this is to offer a coupon or bonus offer to your customers in appreciation of them taking the time to give you their opinion. Associat...
Thu, 25 Mar, 2021 at 9:24 AM
Can I personalize my thank you message with mail merge fields?
Yes, any personal information that you bring into AssociationSphere for your recipients will be available as a mail merge field in your thank you message.
Fri, 19 Mar, 2021 at 2:47 PM
What are the different ways that I can distribute my survey or poll?
You can email your survey, put it on your website or post it on social media.
Fri, 19 Mar, 2021 at 2:50 PM
Can I schedule my survey to be sent at a later date?
Once you have completed the steps in the survey wizard, you can specify when to email the survey on the Schedule or Send step. Check the box to confirm th...
Fri, 19 Mar, 2021 at 2:52 PM
I have scheduled a survey to be emailed – can I unscheduled it or change the date?
If you have a scheduled survey that you need to change, select the survey from the Survey List screen. On the Schedule or Send step of the Survey Wizard, se...
Mon, 22 Mar, 2021 at 8:58 AM
Can I send my survey to a partial or targeted recipient list?
A. Yes, you can send a survey to a filtered portion of an existing recipient list. After selecting a recipient list in your survey, filter the list to the a...
Mon, 22 Mar, 2021 at 9:02 AM