Event transactions cannot be transferred to a different constituent.
- If the transaction was inadvertently entered on the wrong constituent, you will need to enter the transaction for the correct constituent, then you can delete the incorrect entry. If a credit card was used, please reach out to support@associationsphere.com for assistance.
- If a constituent wishes to give the transaction to another constituent, you could just change the Attendee name using the Event Attendance grid.
- If the constituent cannot attend an event and you wish to give them another event ticket instead, you could give the constituent a 100% off coupon or you could manually record the new event transaction as an Internal Only ticket level or apply the 100% off coupon yourself. To learn more about entering complimentary tickets, see this article: https://support.associationsphere.com/en/support/solutions/articles/67000732509-can-you-create-or-assign-complimentary-tickets-