Event Grid & Purchases

What is the difference between the Detail and Summary Event Grids?
The Summary Event Grid is the default view, it will show you who made the purchase and the basic details for that purchase. The Detail Event Grid adds a...
Mon, 15 Mar, 2021 at 10:44 AM
How do I purchase tickets on behalf of a constituent?
You can now easily enter cash, check or credit card ticket purchases for new and existing constituents. For a new constituent, you need to navigate to the E...
Mon, 15 Mar, 2021 at 10:54 AM
Where can I see the people that have registered for the event?
Everyone registered for an event will show on the Events grid.
Mon, 15 Mar, 2021 at 10:58 AM
Can I see event registrants on my Constituent grid?
No, but if you go into a constituent's profile there is an Events Grid where you can view that constituent’s event purchases.
Mon, 15 Mar, 2021 at 11:04 AM
Do I see ticket sales on my Gifts grid?
Yes, event purchases will show both on the Events and Gifts/Fundraising grids.
Mon, 15 Mar, 2021 at 11:13 AM
Will the person registering receive a receipt?
Yes, by submitting the event registration form the user will see a thank you message on the screen and also receive an identical email, which you can cust...
Mon, 15 Mar, 2021 at 11:14 AM
How will people receive their tickets to the event?
The tickets will be emailed to the user after they complete the event registration form. They will then be able to print the ticket and take it with them to...
Mon, 15 Mar, 2021 at 11:20 AM
Can I reprint Tickets?
Yes, on the left hand side of the events grid there is a blue print icon on each row. Clicking this icon will generate a PDF file of the tickets from that p...
Mon, 15 Mar, 2021 at 11:22 AM
Can I take event ticket purchases at the door?
Yes, you can either process the purchase through the online Event Form you created for the event or we also offer a mobile app where you can process ticket ...
Wed, 17 Mar, 2021 at 11:56 AM
How to add a Payment to a Pay Later Event Purchase
If a Guest selects the pay later option during their purchase, the Events Dashboard will show with the record a Dollar Icon on the row. This Dollar Icon mea...
Mon, 15 Mar, 2021 at 12:07 PM