Managing Online Donations

What is an online donation?
An online donation is any contribution made through a donation page. These donations are typically made with a credit card or Apple Pay, but depending on th...
Thu, 20 Feb, 2025 at 4:40 PM
Will I be notified when a new online donation is made?
If you have selected the option to receive an email when an online donation is made, you will be notified. To set this option, go to the Donation Page Setti...
Thu, 20 Feb, 2025 at 4:37 PM
How do I know a transaction was an online donation?
If you look on the Gifts Grid there is a column titled "Online." If you filter that to "is true" you'll see all your Online Donation...
Thu, 20 Feb, 2025 at 4:43 PM
How does a donor make an online donation?
A donor makes an online donation by going to a donation page that you have created in DonorView. You can post this onto your website, emails, social media a...
Thu, 20 Feb, 2025 at 4:45 PM
Can a donor make a recurring donation?
Yes, you can set up recurring donation options using the Simple or Advanced donation page designer.  Simple Donation Page Designer Using the Simple ...
Thu, 20 Feb, 2025 at 4:47 PM
Does the online donation get recorded into AssociationSphere automatically?
Yes, everything from the donation form will be automatically recorded into AssociationSphere. A transaction record will be created for that donation. The so...
Thu, 20 Feb, 2025 at 4:49 PM
What happens if the donor does not exist in my AssociationSphere account yet?
If the software does not find a matching constituent using the email address and name, AssociationSphere will automatically create a new constituent record ...
Thu, 20 Feb, 2025 at 4:51 PM
Can I make a credit card donation on behalf of a donor?
Yes, there are several options to make a donation using a credit on behalf of a donor.  First, you can go to the constituent's record and from their T...
Thu, 20 Feb, 2025 at 5:44 PM
What are the required fields that a donor will have to fill out?
In order to process their credit card, the donor will be required to provide the following information: Donation Amount First and Last Name Email Addres...
Thu, 20 Feb, 2025 at 5:45 PM
Will the donor receive a thank-you email automatically?
Yes, when a donor submits their donation they will see a confirmation message and they will receive a thank you email sent to the address they provided. You...
Thu, 20 Feb, 2025 at 5:47 PM