Managing Online Transactions & Donations

What is an online donation, payment, or transaction?
An online donation or payment is any transaction made through a donation, membership, event, survey, or auction page. These transactions are typically made ...
Tue, 11 Aug, 2026 at 2:59 PM
Will I be notified when a new online transaction is made?
If you have selected the option to receive an email when an online transaction is made, you will be notified. To set this option on a Donation Page, go to t...
Tue, 11 Aug, 2026 at 3:12 PM
How do I know a transaction was made online?
If you look on the Transactions grid there is a column titled "Online." If you filter that to "is true" you'll see all your online t...
Tue, 11 Aug, 2026 at 3:13 PM
How does a donor make an online donation?
A donor makes an online donation by going to a donation page that you have created in AssociationSphere or you can activate an option to collect donations a...
Tue, 11 Aug, 2026 at 3:29 PM
Can a donor make a recurring donation?
Yes, you can set up recurring donation options using the Simple or Advanced donation page designer.  Simple Donation Page Designer Using the Simple ...
Tue, 11 Aug, 2026 at 3:44 PM
Does the online transaction get recorded into AssociationSphere automatically?
Yes, everything from a donation, membership, or event form will be automatically recorded into AssociationSphere. The software will look for a matching cons...
Tue, 11 Aug, 2026 at 3:47 PM
What happens if the donor, member, or event registrant does not exist in my AssociationSphere account yet?
If the software does not find a matching constituent using the email address and name, AssociationSphere will automatically create a new constituent record ...
Tue, 11 Aug, 2026 at 4:03 PM
Can I make a credit card transaction on behalf of a constituent?
Yes, there are several options to make a donation, payment, or other transaction using a credit on behalf of a constituent.  For a donation, invoice payme...
Tue, 11 Aug, 2026 at 4:33 PM
What are the required fields that a constituent will have to fill out on an AssociationSphere page?
In order to process their credit card, the constituent will be required to provide the following information: Enter a donation/payment amount or select a ...
Tue, 11 Aug, 2026 at 4:36 PM
Will the constituent receive a thank-you email automatically?
Yes, when a constituent submits their form online they will see a confirmation message and they will receive a thank you email sent to the address they prov...
Tue, 11 Aug, 2026 at 4:43 PM