Online Auctions
1. Prior to the auction-event credit cards can be collected, and bidders can be pre-registered for the auction by contacting the event attendees from the Ev...
Mon, 8 Apr, 2024 at 2:43 PM
Credit cards can be entered several ways: Manually typing the card number in via the Event Attendance grid or constituent’s record. By swiping a credit c...
Mon, 8 Apr, 2024 at 3:11 PM
No, just because the attendee has a credit card on file and a bidder ID does NOT mean that they have a portal account created, which is required for online ...
Mon, 8 Apr, 2024 at 3:19 PM
1. Yes, the URL link to the auction page can be shared via direct email, text, or an email marketing campaign. 2. If you activated the Send Portal Acc...
Mon, 8 Apr, 2024 at 3:23 PM
1. Bidders can access the auction from the URL link or a by scanning the QR code. Many organizations will download the QR code and add it to the event prog...
Mon, 8 Apr, 2024 at 3:25 PM
1. Bidder IDs can be created two ways: a. As a unique constituent (actual attendee) at an event linked to an auction. b. By registering for the ...
Mon, 8 Apr, 2024 at 3:26 PM
Yes, the Bidder IDs are preassigned but only if the event is linked to the auction page. For events linked to auctions, this function cannot be shut off,...
Mon, 8 Apr, 2024 at 3:27 PM
1. Within the Event page editor, on the Event Settings tab, the Allow To Edit Bidder # must be set to YES in order to add or edit bidder numbers. ...
Mon, 8 Apr, 2024 at 3:29 PM
There is no immediate problem with a person having duplicate constituent records and/or multiple Bidder IDs. They can still bid on the auction; however, th...
Mon, 8 Apr, 2024 at 3:30 PM
No, Every portal account requires a unique email address. Constituents cannot share an email address and have separate donor portal accounts, even if their ...
Mon, 8 Apr, 2024 at 3:30 PM