Yes, ticket purchasers can update their guest information, but only if you have the Advanced Portal activated.

1. The purchaser will create a portal account using the same email and name they used to purchase the tickets and login.

2. Clicking on the Event module they can see all their ticket purchases.

<img src="https://api.usebluehill.com/wiki/media/public/37E1A66F6C464712B169251195C7F721/1ddde5e341e54f938e2e6edd90ee9f00.png" width="1920" height="814" />

3. The purchaser can select the event and then click on the blue ticket icon on the right side of the grid to update their guest’s information.

<img src="https://api.usebluehill.com/wiki/media/public/37E1A66F6C464712B169251195C7F721/8eecbaa9eab84fe7bd35ac876a8ed958.png" width="1921" height="810" />

<img src="https://api.usebluehill.com/wiki/media/public/37E1A66F6C464712B169251195C7F721/2f4afb2b155a4de7ab5b4cfc06efa62d.png" width="1920" height="824" />

Yes, ticket purchasers can update their guest information, but only if you have the Advanced Portal activated.
<ol>
<li>
The purchaser will create a portal account using the same email and name they used to purchase the tickets and login.
</li>
<li>
Clicking on the Event module they can see all their ticket purchases.
</li>
</ol>
<img src="https://api.usebluehill.com/wiki/media/public/37E1A66F6C464712B169251195C7F721/1ddde5e341e54f938e2e6edd90ee9f00.png" width="1920" height="814" decoding="async">
<ol start="3">
<li>The purchaser can select the event and then click on the blue ticket icon on the right side of the grid to update their guest’s information.</li>
</ol>
<img src="https://api.usebluehill.com/wiki/media/public/37E1A66F6C464712B169251195C7F721/8eecbaa9eab84fe7bd35ac876a8ed958.png" width="1921" height="810" decoding="async" loading="lazy">
<img src="https://api.usebluehill.com/wiki/media/public/37E1A66F6C464712B169251195C7F721/2f4afb2b155a4de7ab5b4cfc06efa62d.png" width="1920" height="824" decoding="async" loading="lazy">

Events Grid & Purchases

Can a ticket purchaser update their own guest information?

AssociationSphere

Can an In Kind transaction be a split transaction?

I'm a new user, how can I learn more about AssociationSphere?

Sub-merchant Overview & Bank Account Setup

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Introduction to AssociationSphere Modules

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Can I change my login ID email?

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Running Background Checks on Individual Constituents

Basic Membership Information

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Membership Module

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Membership Process and Modules Overview

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Transactions Module Overview & Basic Information

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Transactions Grid

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Entering & Managing Transactions

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Invoices Grid & Managing Invoices

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Online Payment Pages

Invoice Auto Reminders

Use and set up of mail merge templates in the Transactions & Invoicing module.

Mail Merge Gift, Pledge & Invoice Templates

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Pledges Grid

Donation Pages

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Event Scheduler

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Mail Merge Event and Event Attendance Templates

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Gift Cards

Event Calendar

Covers the features of the Event Expenses grid.

Event Expenses

Zoom Integration

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Events Module

Event Expenses Grid

How do I make gift cards available to purchase for an event?

How do I create a new Event?

An auction-event guide and FAQs documents.

Auction Guide & FAQs

Auction Pages

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Auctions Module

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Can live auction items be shown online, but not allow online bids?

Summary of how to send email marketing campaigns.

Email Marketing General Information

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Email Marketing Contacts - Email List Management

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Email Marketing Module

How do I create and edit an email template?

How do I create and send an email marketing campaign?

What is the Email Marketing Auto Responders?

Surveys/Forms - General Information

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Surveys/Forms Module

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Survey/Forms Results Grid Overview

Overview & Setup

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Peer-to-Peer Fundraising Module

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Volunteer tracking features in the volunteer module

Volunteer Module & Programs Overview

Demonstrating the integration of the Volunteer module with the Surveys/Forms module.

Can a ticket purchaser update their own guest information?

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