Can I resend event tickets to the purchaser?
Updated Aug 23, 2024
Yes. You can resend a purchaser's (registrant's) tickets from the Events Grid in Workspace > Events > Eventsby clicking on the solid blue Envelope Icon on the far left side of the grid. Do not confuse this with the Mail Merge envelope icon.
You can reprint the tickets by clicking on the Printer Icon. This will open a new browser tab with the tickets in a pdf file.
You can resend tickets in a batch to a maximum of 100 registrants on the list by using the Actions menu and clicking on Resend Tickets. If you have more than 100 ticket level transactions for the event, you will need to filter the grid to 100 rows of ticket level purchases.

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