Managing the Constituent Portal

How to set up and manage the member portal.

What is the Constituent Portal?
The constituent portal is a way for your constituents to manage their own accounts. Constituents only have access to their own personal information, not you...
Thu, 4 Jun, 2026 at 1:45 PM
Is there a mobile app for the Constituent Portal?
Yes. There is a mobile app for the constituent portal. The mobile app has all the same functionality as the desktop app, it is just optimized for mobile dev...
Thu, 4 Jun, 2026 at 2:15 PM
Where can I find the link to my Constituent Portal?
Once logged into AssociationSphere, mouse over your Organization's name and hover over Portal Info, then click on Constituent Portal.  At the t...
Thu, 4 Jun, 2026 at 1:41 PM
What is the difference between the Basic and Advanced Portal?
The Basic Portal is included with your subscription and allows constituents to update their contact information as well as participate in online auctions an...
Thu, 25 Jul, 2024 at 12:52 PM
Can I turn off the Access To Portal?
Yes, if you do not wish to use the Portal you can turn it off. Note that disabling the portal will also disable the peer to peer campaign functions as well ...
Thu, 25 Jul, 2024 at 9:26 AM
Can I disable the time tracking function on the the Portal?
Yes, if you do not wish to allow your constituents to add service hours on the Portal you can disable it. From the Portal Info page, change the toggle for D...
Thu, 25 Jul, 2024 at 10:00 AM
What settings can I change on the Constituent Portal?
You can customize the information and activities your constituents have access to from the Portal Info page. Admin level users can access this page from the...
Fri, 5 Jun, 2026 at 1:36 PM
Direct Email on the Portal Membership Directory
Allowing your members to send direct emails to each other can be turned on while setting up you online Membership Form. During the setup go to the “Membersh...
Fri, 5 Jun, 2026 at 3:06 PM
How do I allow my portal users to change their pledge?
You must have the Advance Portal activated to allow constituents to change their pledges.  You can check the status under Portal Status Info and should see ...
Fri, 5 Jun, 2026 at 3:10 PM