How do I add, edit or delete a document category?

Updated Oct 16, 2026·2 min read

When adding or editing a document, you can access the choices for the document category by clicking on <New/Edit> from the dropdown menu.

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You can also access the Document Categories from the Manage Picklist feature in your organization's Account Settings under the Options tab.

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Adding New Categories

In the pop up window, click on +Add New Document Category.

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In the dialog box enter the new Value. Click Update to save the new value or Cancel to close the window without adding the new value. When finished making changes, click Close at the bottom of the Create/Edit Document Category window to return to the previous page.

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Editing Existing Categories

To edit an existing value, click on the edit icon (pencil and paper) on it's row. Edit the Value as needed and click Update to save the new value or Cancel to close the window without adding the new value. When finished making changes, click Close at the bottom of the Create/Edit Document Category window to return to the previous page.

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Deleting a Document Category

Before you can delete a value, ensure that it is not currently in use for any constituents. You can create a view on the Documents grid that includes a query or filter for the item to search for any records that have been assigned that value. If you do find any constituents with this value assigned, you will need to remove it from their records prior to deleting the value.

Once you have ensured that the value is not in use, you can click on the trash can icon to open the confirmation window. Click Delete to remove the unused value or click Cancel to return to the list without making any changes.

When finished making your changes, click Close at the bottom of the window to return to the previous page.

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